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Having a loved one disappear isn’t a scenario anyone is ever prepared for

Time is of the essence, and yet those directly affected are often overwhelmed by the panic, shock and a sense of helplessness and hopelessness.

It’s important to know and feel that you are not alone in this.

Words can’t describe how important having someone to guide us through such an unknown process, who to speak to and what to do to find our loved one is.

– Daughter

Our approach

Initially, and understandably, the focus is very clearly on communicating the likeness and circumstances of the person reported missing. This should be done strategically; efficiently and in a manner that evokes the appropriate response whilst being mindful of preserving the reputation of the individual. Refer to our Missing Persons Guide for clear and practical advice, including templates for media releases, contact databases and more.

Once a disappearance becomes longer term, the importance of awareness broadens to include providing the public and policymakers insights into the administrative, legal, practical obstacles as well as the emotional and psychological torment experienced by the missing person’s loved ones. Naturally, sharing these experiences allows others in similar circumstances to feel understood, which fosters a sense of community and solidarity and can be a great comfort.

We recognise that these two types of support are interrelated, and we strive to meet the needs of everyone directly impacted by missingness, regardless of the circumstances of the disappearance.

The tools

Support tools

Just as the circumstances of every disappearance differ, everyone will have different response to a loved one going missing. Accordingly, a range of supports are required.

Practical and emotional tools

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Missing Persons Guide​

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Ambiguous Loss 101

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The Hope Narratives

Our lived experience insights

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What’s Missing Podcast

In 2019, we were approached by internationally acclaimed podcast producers, Casefile Presents….

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Matty Podcast

Podcasts are an excellent platform for loved ones of missing people to…

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The Unmissables

Sadly, all many people get to know about the people reported missing…

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You Can’t Ask That – Families Of Missing Persons

ABC TV and iview, 26 May 2021 Families of seven long-term missing…

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Missed Birthdays

After humanising missing loved ones through The Unmissables, we felt Australians were…

How we can support you

Media support

Through our relationship with acclaimed firm SenateSHJ, we can offer assistance with media strategy, releases and training (depending on the availability of their staff).

Graphic design

We have an incredibly talented volunteer Creative Director that can design everything from posters and social media assets to billboards.

We have a small network of compassionate lawyers, drone pilots, OSINT specialists and former police detectives that kindly offer families and friends of missing people pro bono advice and assistance (depending on their availability).

Billboards

The Mobile Billboard Company generously gives Missed an annual in-kind budget for printing, transporting and displaying large A-frame billboards across Australia.

Age progression

A British artist, who works for the National Crime Agency’s Missing Persons Unit, has offered his help. The process is understandably quite involved (requiring multiple photographs and relevant information) but he can create images of what a loved one may look like over an extended period of time.

Research

We’re acutely aware of the impact having a loved one go missing can have. We recently conducted groundbreaking research to measure the magnitude of that impact in a way to aid us in our bid for government funding, coming to a figure on the Cost of Missingness, which we hope to be able to share soon.

Policy and legislative change

Disappearances cause administrative complications, but with only a fraction of cases becoming long term, we believe we can work with government and corporates to minimise the harm to families. We plan to expand upon our success with Vodafone creating policies for long term missing customers across all relevant industries.

Letters of support

Over the years we have written letters of support to various ministers and authorities regarding Victims of Crime compensation and reward applications. We recognise the importance of recognition and representation, and offer this assistance whenever it is appropriate.

Portrait of an older man with a sorrow expression looking at the camera

UNIQUE FORM OF GRIEF

Ambiguous loss

The type of grief families and friends of missing people experience is called ambiguous loss. Psychologists consider it to be one of the most traumatic kinds of grief and one of the most unmanageable forms of stress.

*Ambiguous Loss, the theory and the book; Emeritus Professor Dr Pauline Boss (Harvard University Press, 1999/2000)

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